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Contact Us
Questions about MindSilence or an existing order? Reach us by email and we'll help or point you to the right place.
We're an independent information resource for MindSilence. We can answer general questions about the product and this site, and we can help direct order-specific questions (shipping, refunds, tracking) to the official merchant who processes and fulfils every order.
Email us
General questions: [email protected]
Site & content: [email protected]
We aim to reply within 1–2 business days.
Order, refund & shipping questions
Because orders are processed by the official merchant (BuyGoods), refunds, tracking and delivery are handled directly by their U.S.-based support team. Your order confirmation email contains the fastest contact details, and we're glad to help you find them. The 365-day money-back guarantee is administered by the merchant.
A note on medical questions
We can't provide medical advice or diagnose any condition. For health questions about tinnitus or whether MindSilence is right for you, please speak with a qualified healthcare professional.